Warranty

Warranty Policy

At H&R Jewelry & Loan Co. Inc., we stand behind the quality and authenticity of all the items we sell. We want you to be completely satisfied with your purchase, and we offer the following warranty policy to ensure your peace of mind:

  1. Authenticity Guarantee: We guarantee that all the items we sell are authentic and accurately represented in our descriptions. If you have any concerns about the authenticity of an item you purchased from us, please contact us immediately.

  2. 30-Day Warranty: We offer a 30-day warranty on all the items we sell. If within 30 days of your purchase, you discover any defects or issues with the item, we will repair or replace it free of charge.

  3. Repairs: If your jewelry item requires repair due to normal wear and tear, we offer repair services at our shop. We will provide an estimate for the repair cost before any work is done.

  4. Exclusions: This warranty does not cover damage resulting from abuse, neglect, or accidental damage. We also do not cover any alterations or modifications made to the item after purchase.

  5. Transferability: This warranty is non-transferable and applies only to the original purchaser of the item.

Please keep your receipt as proof of purchase and contact us with any questions or concerns about your jewelry item. We're here to help you enjoy your purchase for years to come.