Shipping policy

At H&R Jewelry & Loan Co. Inc., we understand the importance of shipping your jewelry items with care and security. We offer the following shipping policy to ensure your jewelry arrives safely:

  1. Shipping Method: We use a reputable shipping company to ship all jewelry items. The shipping method used will depend on the value and size of the item. We may require signature confirmation for high-value items.
  2. Items usually ship within 2 to 5 days of purchase.
  3. If you need an item by a certain date, this can be arranged. Please call any of our Customer Representatives if you wish to make this type of request.
  4. Shipping Cost: The cost of shipping will depend on the value and weight of the item, as well as the shipping method used. The shipping cost will be added to the purchase price of the item.
  5. Shipping Time: We will ship your jewelry item within 2 business days of receiving payment. The delivery time will depend on the shipping method used and the destination of the item.
  6. Insurance: We insure all jewelry items for their full value during shipping. If your item is lost or damaged during shipping, we will work with the shipping company to resolve the issue.
  7. Returns: If you need to return a jewelry item that was shipped to you, please follow our return policy guidelines. You will be responsible for the cost of shipping the item back to us.

Note 1 : Your item will be professionally packaged and come in a lovely jewelry box.

Note 2 : All packages shipped within California State are subject to the California, North Hollywood State Sales Tax of 9.5%.

Please contact us with any questions or concerns about our shipping policy for jewelry. We're here to ensure your jewelry arrives safely and securely.